Question 1

How do I place an order?

Accepted Answer

To place an order, visit shopkeiz.com/shop (shopkeiz.com/shop). Browse our products, select the items you want, and follow the instructions for payment. We accept bank transfers for payment.

Question 2

Can I see the products in person before ordering?

Accepted Answer

Yes, you can! Keiz has a shopfront at Dry Ice Detailing in Dubai,(https://maps.app.goo.gl/JrpepScmaYMF2i8T8?g_st=ic) where you can see our products in person. You can also take advantage of exclusive discounts on detailing services when you order from Keiz.

Question 3

What are the shipping times and costs?

Accepted Answer

Our custom poster frames and custom metal wall art take 18-20 business days to design and deliver. For the premade car evolution series posters, delivery takes 2-3 working days. Orders over AED 1,000 qualify for free delivery, while orders below that amount have a fixed delivery fee of AED 20. (only applies to the United Arab Emirates, for other region shipping inquiries contact us)(https://wa.link/0rv48b)

Question 4

Do you ship internationally?

Accepted Answer

Currently, we primarily serve customers within the United Arab Emirates. However, if you're interested in international shipping, please contact us,(https://wa.link/0rv48b) and we'll do our best to accommodate your request.

Question 5

Can I request custom designs for my car poster frame or metal wall art?

Accepted Answer

Absolutely! Our talented designers can create custom designs that match your car's exact specifications, including modifications and plate numbers. You will be prompted to mention your car details while placing your order, and after we recieve your payment we will reach out to you to get the pictures of your car to match the exact spec.

Question 6

Are your products eco-friendly?

Accepted Answer

We are committed to quality and craftsmanship. While we use the highest quality materials, we are also conscious of sustainability. We are actively exploring eco-friendly options for our products and production processes.

Question 7

How can I contact Keiz for more information or assistance?

Accepted Answer

You can reach us through our website's contact form,(shopkeiz.com/contact) or you can send an email to info@shopkeiz.com.(info@shopkeiz.com) We're here to answer any questions or provide assistance.

Question 8

Are there any discounts or promotions available?

Accepted Answer

We occasionally offer promotions and discounts to our customers. To stay updated, follow us on social media and subscribe to our newsletter for exclusive offers.

Question 9

Can I return or exchange my order?

Accepted Answer

We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact us within 14 days of receiving your order, and we will assist you with returns or exchanges.